Shipping Policy

Last updated: 4 February 2026

1. Order Processing

All orders placed with HayleyHays Luxe Boutique are carefully prepared and packed with attention to detail.

📦 All parcels are posted the next business day after your order is placed.

Orders placed on weekends or bank holidays will be processed on the next working day.

2. Shipping Methods

We offer shipping via trusted courier and postal services to ensure your order arrives safely.

Shipping options, costs, and estimated delivery times will be shown at checkout and may vary depending on your location and selected service.

3. Delivery Times

Delivery times begin after dispatch and are estimates only. While we aim for prompt delivery, delays may occasionally occur due to factors beyond our control, such as postal service disruptions or weather conditions.

4. Shipping Confirmation

Once your order has been dispatched, you may receive confirmation via email or notification through your account (if applicable).

5. Incorrect Address

Please ensure your delivery address is entered correctly at checkout.

HayleyHays Luxe Boutique cannot be held responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.

6. Lost or Delayed Parcels

If your parcel has not arrived within a reasonable timeframe, please contact us via the Contact Us page on our website and we will be happy to assist.

7. International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or import charges that may apply in their country.

8. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated date.